{"id":21505,"date":"2021-12-04T19:56:38","date_gmt":"2021-12-04T19:56:38","guid":{"rendered":"http:\/\/progyny.com\/?page_id=21505"},"modified":"2026-03-03T15:07:11","modified_gmt":"2026-03-03T15:07:11","slug":"faq","status":"publish","type":"page","link":"https:\/\/progyny.com\/for-employers\/faq\/","title":{"rendered":"Employer FAQ"},"content":{"rendered":"
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Frequently Asked Questions<\/h1>\n

You’ve got questions, we’ve got answers<\/p>\n<\/div>\n <\/div>\n<\/section>\n\n\n

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What is Progyny?<\/span><\/h3>\n

Progyny is a leading women’s health benefits solution. We provide inclusive and equitable fertility, family building and women\u2019s health benefits for a global workforce. We have redefined fertility and family building benefits, proving that a comprehensive and inclusive fertility solution can simultaneously benefit employers, patients, and physicians.\u202fOur solution is utilized by 600+ leading organizations, giving over 7.2 million people access to the coverage they need.<\/p>\n

We are the first fertility benefits provider to go public<\/a>. You can find us on Nasdaq under the ticker PGNY.<\/p>\n<\/div><\/div>\n <\/div>\n

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What services does Progyny provide?<\/span><\/h3>\n

Progyny partners with employers and plan sponsors to provide their employees and members with a comprehensive health benefit that addresses life’s milestones, from preconception, fertility and family building, pregnancy and postpartum, parenting and child well-being, to midlife and menopause care. This comprehensive benefit supports all paths to parenthood, including adoption and surrogacy. The Progyny benefit includes our equitable Smart Cycle<\/a> design, concierge member support, access to a premier network of fertility specialists, and an integrated pharmacy solution. Our solutions drive superior clinical outcomes<\/a> for employees and cost-savings for employers.<\/p>\n<\/div><\/div>\n <\/div>\n

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How do I know if Progyny is right for my company?<\/span><\/h3>\n

Progyny works with a breadth of clients across nearly all industries. We have a client base of 600+ employers and cover 7.2 million members. We typically work with employers with 1,000+ employees and offer solutions for both self-insured and fully insured populations across the US, Canada, and globally. Contact us<\/a> to learn more about women’s health benefits for your company.<\/p>\n<\/div><\/div>\n <\/div>\n

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Does Progyny offer concierge member support?<\/span><\/h3>\n

Yes. We know that the path to parenthood can be challenging and believe that everyone should have the support they need to navigate their unique journey. Each member has access to a dedicated Progyny Care Advocate (PCA). PCAs are registered nurses and other fertility specialists trained to provide highly personalized service across each fertility and family building journey, including surrogacy and adoption. We are proud of the fact that Progyny PCAs achieve a world-class Net Promoter Score (NPS) of +81.<\/p>\n<\/div><\/div>\n <\/div>\n

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Does Progyny offer surrogacy and adoption benefits?<\/span><\/h3>\n

Yes, Progyny is proud to support all paths to parenthood and offers an inclusive benefit. Progyny members have their own surrogacy and adoption coaches to help them navigate their journey. Additionally, Progyny\u2019s proprietary Smart Cycle<\/a> benefit design allows members pursuing surrogacy to use their benefit for pre-transfer embryology services including egg retrieval (from a covered member), diagnostic testing, fertilization, embryo monitoring, and genetic testing.<\/p>\n<\/div><\/div>\n <\/div>\n

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Does Progyny have a preferred network of fertility specialists?<\/span><\/h3>\n

Yes, our members can choose to see providers from the nation\u2019s largest network of high-quality fertility specialists. Today, our network includes 1,000+ providers in 650 locations across the US. We carefully curate our network to ensure that providers have met a set of rigorous thresholds, utilize the latest scientific technologies, follow best clinical practices, and provide culturally competent care. Our collaborative relationship with our network providers is key to driving superior clinical outcomes for our members.<\/p>\n

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What type of clinical outcomes can you share?<\/span><\/h3>\n

Progyny has been delivering superior clinical outcomes since our inception. Progyny members have greater pregnancy success, with fewer miscarriages, resulting in healthier pregnancies and babies. Progyny uniquely captures and reports actual outcomes for our members and provides each employer with detailed quarterly and annual reporting on clinical outcomes, utilization, spend, and member satisfaction. Read more about our clinical outcomes and proven impact<\/a>.<\/span><\/p>\n<\/div><\/div>\n <\/div>\n

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How much does Progyny cost?<\/span><\/h3>\n

We’d love to learn more about your company and employee population so that we can prepare a custom financial analysis that details what to expect from the Progyny benefit. We leverage our book of business experience to quantify the outcomes and savings you can expect. Contact us<\/a> to learn more.<\/p>\n<\/div><\/div>\n <\/div>\n

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Can an individual buy fertility coverage from Progyny?<\/span><\/h3>\n

The Progyny benefit is an employer\/organization sponsored benefit. Individuals cannot buy coverage from Progyny directly. If you would like to help bring women’s health benefits to your company, start here<\/a>.<\/span><\/p>\n<\/div><\/div>\n <\/div>\n

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How do I know if I am eligible for the Progyny benefit?<\/span><\/h3>\n

To find out if your organization offers the Progyny benefit, you can always call and speak to a Progyny Care Advocate or explore these resources<\/a> to advocate for fertility and family building benefits at your company.<\/p>\n<\/div><\/div>\n <\/div>\n <\/div>\n